Content

1. Introduction

Welcome to Borojeet. This Privacy Policy ("Policy") explains what information we collect about you when you use the Borojeet platform, how we use that information, and the steps we take to protect your privacy.

By using our website and mobile app, you agree to the terms of this Privacy Policy. We believe that transparency and trust are the foundation of a healthy relationship between users and a platform. That is why Borojeet always upholds the highest standards when it comes to protecting your personal information.

This Privacy Policy has been drafted in accordance with international data protection law, in particular the guidelines of the GDPR (General Data Protection Regulation). The terms set out here apply to all Borojeet services, products, and platforms.

If this Policy changes, we will notify you via email or a platform notification. We recommend reviewing this page regularly.

2. What Information We Collect

Borojeet may collect the following types of information from you for various purposes. There is a specific reason behind every piece of data we collect, and we never gather information unnecessarily.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID Age & Identity Verification
Contact Information Email, phone number, address Account Management & Communication
Financial Information Bank / Mobile Banking Number Deposit & Withdrawal Process
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Information Game history, betting data, login timestamps Service Improvement & Personalization

We only collect information that is necessary to deliver our services properly, meet legal obligations, and keep your account secure.

3. How Your Information Is Used

Borojeet uses your information for the purposes outlined below. Each use is directed toward improving your experience and maintaining a secure platform.

  • Completing the account registration and verification process.
  • Processing deposits, withdrawals, and other financial transactions.
  • Communicating information about bonuses, promotions, and loyalty rewards.
  • Detecting and preventing fraud, money laundering, and illegal activity.
  • Improving platform performance and user experience.
  • Meeting legal and regulatory obligations.
  • Monitoring responsible gaming practices and providing support.
  • Providing customer service and technical support.
Borojeet never sells or transfers your information to advertisers or unauthorized third parties.

4. When Information Is Shared

Your privacy is our top priority at Borojeet. However, in certain limited circumstances, we may share your information with third parties:

  • Payment Processors: Necessary financial information is shared with authorized payment gateway providers to process deposit and withdrawal transactions.
  • Identity Verification Services: With licensed verification service providers as part of the KYC (Know Your Customer) process.
  • Legal Authorities: In response to court orders, legal investigations, or valid requests from regulatory authorities.
  • Security Partners: With specialist agencies for fraud prevention and cybersecurity purposes.

In the cases above, only the necessary information is shared, and only to the extent required. All partners are contractually bound to comply with our privacy standards.

5. Cookie & Tracking Policy

The Borojeet platform uses cookies and similar tracking technologies to make your browsing experience more convenient and personalized.

Cookie Types Purpose
Essential Cookies Login sessions and security tokens — the site cannot function without these
Functional Cookies Language preferences, theme settings, and personalized experience
Analytics Cookies Page visit statistics and data for platform improvement
Security Cookies Fraud detection and prevention of unauthorized access

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform functions.

6. Data Security Measures

Borojeet uses industry-leading security technology to protect your data. Our security is structured across multiple layers, so even if one layer is compromised, your information stays safe.

  • SSL/TLS 256-Bit Encryption: All data transmissions are secured with bank-grade encryption.
  • Encrypted Database: All sensitive data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Regular Security Audits: Regular system reviews conducted by third-party security experts.
  • Real-Time Monitoring: Suspicious activity is detected and blocked immediately.
  • Data Backup: Regular secure backups to ensure your data is never lost.
If you believe your account security has been compromised, change your password immediately and notify our support team.

7. Your Rights

As a Borojeet user, you have important rights over your personal information. We fully support these rights and are committed to helping you exercise them.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request that any inaccuracies in your information be corrected.

Right to Erasure

You may request the deletion of your personal data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Object

You have the right to object to the use of your data for marketing or other specific purposes.

Right to Data Portability

The right to receive a copy of your information in a structured, machine-readable format.

8. Data Retention Period

Borojeet retains your information only for as long as necessary. Retention periods are determined by legal obligations, business requirements, and your own interests.

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years as required by law.
  • KYC Documents: Up to 5 years from the date of verification.
  • Logs & Session Data: Up to 12 months for security analysis purposes.
  • Marketing Preferences: Until you withdraw your consent.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Protection of Minors

Borojeet strictly prohibits anyone under 18 from registering or using our services. We do not collect data from minors or allow them to open accounts.

  • Age verification is mandatory during the registration process.
  • Age is verified through a national ID or passport as part of the KYC process.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.
If you become aware that a minor is using Borojeet, please notify our support team immediately.

10. Changes to This Policy

Borojeet may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or security improvements.

  • You will be notified at your registered email address whenever significant changes are made.
  • The first time you log in after a policy update, you will be required to acknowledge the new terms.
  • The "Last Updated" date at the top of the page is kept current at all times.
  • Archives of previous versions are available upon request.

Continued use of the platform after a policy change will be considered acceptance of the updated terms.

11. Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.

Email Support
[email protected]
Response Time
Typically within 24–48 business hours
We are required to respond to your complaint or request within 30 days of receipt.